Our Customers' Reviews
Bill, the newish manager at this location, exhibited to me and every other customer exactly how customers should be treated! He's professional, friendly, and explained everything in layman's terms so fast I could understand. The A/C note works perfectly and I received fast service, considering the depth of the problem. I'm glad that I scheduled an appt for maintenance, as they are extremely busy. Great work, Tuffy's Gulf Breeze!
— Melissa M., Navarre, FL
Im very satisfied with their work and they are very kind people down to earth and honest
— Brandy V., Pensacola, FL
Went to their competitors down the road to get an oil change but it seemed like they just didn't take long enough . 10 minutes later I was at Tuffys and they checked their competitors job and sure enough they didn't even change the old oil filter. The manager at Tuffys redid the oil change at no charge to me. Unbelievable! Thank you guys you were extremely kind .
— Ken B., Niles, FL
It was my 5th visit to Tuffys for repairs needed on my Trailblazer and every visit they all treated me with the up most respect. When they quoted me a repair price they stayed stuck to it. Over all i received great customer service. Thank you all for the job well done! This is what names me keep comeing back. And thanks J J for the understanding of my home situation and working with me.
— Robert A., Gulf Breeze, FL
Very nice people. They always tell me what I need to get but don't force it. I find that very professional.
— Anita A., Navarre , FL
I called every where I could see. Finally came here. They are the cheapest and the most efficient place I have been anywhere in Florida since I moved here. I will continue to do business here and refer everyone here!! Great job Guys!
— Teddie G., Gulf Breeze , FL
Friendly people, fast, honest service, clean comfortable waiting area with hotspot. I've used them for minor and major work and they've always finished as quickly as possible at the price quoted. I highly recommend them.
— Tim W., NAVARRE, FL
We own 6 cars(my self and wife and children) as business owner I dont have time to deal with shop that wants to milk the customers,TUFFY GULF BREEZE IS THE PLACE YOU WANT TO GO. THEY WORK ON ALL OUR CARS , WE ARE VERY HAPPY WITH THE WORK THEY STAND FOR THE BEST AND RESPONSIBLE TEAM WORK.THANKS TUFFY LUBE.
— Jacks super pawn J., Pensacola , FL
I came in for an oil change,they rotated my tires and did a check up on my car prior to a road trip. They were fast, when they were very busy! It only took one hour! I will go back again!
— Theresa E., Gulf Breeze, FL
Tuffy's has worked on my Honda, on my Camaro, and on my Mazda, and they will be the only ones who work on my next car. Polite, friendly service, reasonable rates that meet their quotes and excellent work that they stand by 100%. Quick turnaround as promised always.
— Richard W., Gulf Breeze, FL
No delays, comfortable seating, nice atmosphere, price less than quoted, work accomplished well with professional attitudes.
— Jan E., Gulf Breeze, FL
Excellent service. Treated very well. Only place I take my car for service.
— Jacki K., Gulf Breeze, FL
Great service and they always have my best interest at heart. Good coffee too!
— Patrick R., Gulf Breeze, FL
I have been using this specific TUFFY for 5 years. The staff and mechanics are excellent.
— Jose M., Gulf Breeze, FL
The Tuffy personnel were courteous and very helpful. They diagnosed the problem with my car and then discussed my options on fixing the problem.
— Danil M., Gulf Breeze, FL
This is my second review for Trey and the guys at Tuffy in Gulf Breeze. Once again, they showed what true professionals they are when it came to working on my BMW. I had a transmission issue with my car, and Trey and Joe worked tirelessly with me while I got parts and they troubleshooted the problems. By the time all was said and done, the price was great and the my satisfaction was at an all time high! These folks are great!
— Paul T., Gulf Breeze, FL
I have visited the Gulf Breeze Tuffy twice; once for new tires and once for an oil change. Both times I received top notch, expedient service and the best prices I have seen anywhere!
— Phillip G., Gulf Breeze, FL
I went in with a tire losing air and needing my tires rotated. They fixed my flat and rotated my tires at a very good price. More than that though, I was treated very respectfully and the service was quick. I am sold on this store based on my excellent experience and am sending my husband in to buy new tires and sending all my female friends because there is a trust factor that the staff radiate. Thanks
— Donna W., Navarre(Gulf Breeze), FL
I have used this store since it opened. I have been pleased with the service provided from the beginning. As time has passed they have also earned my trust. I have come to respect the manager, Robert Brinkley. He has been upfront and above board in every transaction. Recently I took my vehicle back to check a warning light. They found a defective part. Since I had just had some other work done Robert replaced the part and did not charge for either the part or labor. He said they should have caught the problem when doing the previous repair. Needless to say I was, and am, very impressed. They could have explained that mechanical parts go bad on an unpredictable schedule. Robert and his team really go the extra mile to provide quality, honest services. If Robert tells me that something needs servicing or repaired, he has earned my trust; he is not just trying to boost sales.
— David S., Gulf Breeze, FL
Robert Brinkley and his staff at Tuffy are excellent. They are knowledgeable and are always willing to go the extra mile to assist with any issues you may have with your vehicle. One staff member in particular, Bobby/ Bob, makes me feel at ease about the problems I may or may not have with my vehicle. So far for me and my experience, Tuffy is quality every time.
— Raymond D., Gulf Breeze, FL
It's always a plasuere to hear from someone with expertise.
— Cherry C., jUWnyBAg, FL
I went in on the morning of 6 June to have the air conditioner serviced on my truck, they got me in almost immediately and had my truck serviced and ready to go in under an hour. These gentlemen are true professionals, they are honest and have very high integrity, and they are excellent automotive technicians. I will be a repeat customer and will recommend them to all of my friends!
— Paul T., Gulf Breeze, FL